FREQUENTLY ASKED QUESTIONS
What are the standardised dimension and weight of EVIS Smart Desk?
Standard Size: 150cm X 75cm / 5ft
Large: 180cm X 80cm / 6ft
Small: 120cm X 75cm / 4ft
Weight: Approx. 56 kg
What is the adjustable range of height?
How to preset my table height?
Use the up and down arrow buttons to adjust to your preferred height level.
Press and hold the "M" button until the digital display starts blinking.
Press the numerical button in which you would like to save your desirable height.
Repeat step 1 - 3 to save up to 4 preset height levels.
Where do the products ship to?
We ship to all states in Peninsular (West) Malaysia.
What is the shipping fee?
We provide free shipping for purchase above RM2500 within Klang Valley.
How long does it take for my item(s) to arrive?
Your item(s) are expected to be shipped within 5-15 business days from your payment date.
Does EVIS provide installation services?
Yes, we do! For chairs installation, there's a surcharge of RM69 while for the desk is RM200.
Can I customize the table?
Yes, you can. However, please note that the pricing may vary depending on colour, size and features.
What is the address of EVIS showroom and operating hours?
L5-08, Level 5, Ikon Connaught, Lot 160, Jalan Cerdas,
Taman Connaught, 56000 Cheras, Kuala Lumpur.
Monday - Friday: 1000 hour - 1830 hour
Saturday: 1200 hour - 1700 hour
Can I install the EVIS Smart Desk myself?
Yes, you can. Kindly refer to the step-by-step video:
Why the wireless charger of my EVIS Smart Desk can't work?
If your EVIS Smart Desk's wireless charger won't charge or charge slowly.
Why my EVIS Smart Desk is not functioning?
If your EVIS Smart Desk is not functioning properly like it used to.
How are we different from gaming chairs?
Gaming chairs typically do not emphasize on ergonomics as much as we do. We go through BIFMA certification, and it's endorsed by chiropractors. So for gamers who are health conscious, our ergonomic chairs let you enjoy the health benefits without jeopardising your wonderful gaming experience.