How do I choose the right EVIS desk size for me?
EVIS desks are available in multiple sizes (depending on model) to suit different spaces and working styles. Choosing the right size depends on your room layout, equipment setup, and preferred working posture.
Available tabletop sizes include:
Standard: 1500 × 750 mm
Large: 1800 × 800 mm
If you require a custom size, we do offer bespoke tabletop dimensions. Please note that custom orders may require a longer lead time.
If you’re unsure which size works best for your space, feel free to speak with our team. We’ll be happy to advise based on your workspace and usage needs.
What is the height adjustment range and weight capacity of EVIS desks?
EVIS desks are designed for stability, durability, and daily use.
Height range and load capacity vary by model:
- Elevia Smart / Intelligent Desk: 60–125 cm | Max load 150 kg
- L-Shape: 60–125 cm | Max load 220 kg
- Tilt+: 80–128 cm | Max load 150 kg
- Smart Desk Lite: 70–120 cm | Max load 110 kg
- Jr Smart Kid Desk: 51–76 cm | Max load 120 kg
- FE Desk: 70–110 cm | Max load 80 kg
All specifications are tested for safe and smooth operation under normal working conditions.
What makes EVIS ergonomic chairs different from gaming chairs?
EVIS ergonomic chairs are designed based on ergonomic science and human factors engineering, focusing on posture support, pressure distribution, and long-term sitting comfort.
Unlike traditional gaming chairs that emphasise appearance and fixed seating positions, EVIS chairs support natural spinal alignment and dynamic movement, helping reduce strain on the neck, shoulders, and lower back during extended use.
Selected EVIS chairs are BIFMA-certified and designed in line with Human Factors & Ergonomics principles, meeting international standards for safety, durability, and ergonomic performance, and are recommended by healthcare professionals.
Can I customise my EVIS desk?
Yes. EVIS offers customisation options depending on the product model, including desktop size, colour, desk orientation (L-shape), features, and selected accessories.
Customisation availability and pricing may vary by model. If you have specific requirements, let us know. Our team will be happy to explore the options with you and build a solution together.
How to preset my desk height?
1.Use the up and down arrow buttons to adjust to your preferred height level.
2.Press the “Save” button.
3.Press the numerical button in which you would like to save your desirable height.
4.Repeat step 1 – 3 to save up to 4 preset height levels.
Preset functions may vary slightly depending on the control panel model. Check your user manual, let us know if you need help.
My desk stopped moving or isn’t responding. What should I do?
This is usually a safety protection feature triggered by a power interruption or overload.
To reset:
Press and hold the “down” button until the desk reaches its lowest position
Continue holding until you hear a confirmation beep
The desk should resume normal operation
If the issue persists, please contact EVIS Support.
Are EVIS desks suitable for use with monitor arms and accessories?
What payment methods does EVIS accept?
EVIS accepts the following payment methods:
Credit / debit cards
Online banking
0% instalment plans via Atome and selected credit cards
Available payment options may vary depending on order value.
Can I change or cancel my order after placing it?
Orders are processed promptly to ensure timely delivery. Changes or cancellations may be possible if the order has not entered production or dispatch.
Please contact EVIS Support as soon as possible for assistance.
Where does EVIS deliver to?
EVIS delivers across Malaysia and Singapore, and we also offer international shipping worldwide.
For overseas deliveries, shipping fees are calculated based on destination, product type, and order size. Simply contact our team, and we’ll help arrange the most suitable and cost-effective shipping option for you.
How long does delivery take?
Delivery timelines vary depending on product type, availability, customisation, and delivery location.
All orders are processed within 1–2 business days after successful payment confirmation. Orders are not processed or dispatched on weekends or Malaysian public holidays. During peak periods or promotional campaigns, processing times may be slightly longer.
Estimated delivery timelines
Ready stock items: Up to 7 business days after dispatch
Custom or backorder items: Up to 4 weeks
All delivery timelines provided are estimates and may vary due to factors such as courier performance, delivery location, weather conditions, customs clearance, or other circumstances beyond EVIS’s control.
Does EVIS provide a warranty?
Yes. EVIS products are covered by a warranty against manufacturing defects, subject to terms and conditions.
Warranty coverage, duration, and exclusions may vary by product. Please refer to our Warranty Policy at the footer of our website for full details, or contact our team if you need further assistance.
Still Need Help?
If you can’t find the answer you’re looking for, our support team is always happy to help.
📞 +6011-6578-6930
